Privacy Policy

1. Introduction

At Truxlo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Please read this Privacy Policy carefully. By accessing or using the Truxlo platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other information you provide when creating an account.
• Professional Information: Commercial Driver's License (CDL) details, DOT number, MC number, insurance information, and other credentials required for trucking operations.
• Location Information: With your permission, we collect precise location data to provide job matches in your area and track deliveries.
• Device Information: Information about your mobile device, including device type, operating system, unique device identifiers, and mobile network information.
• Usage Information: Information about how you use our app, including log data, cookies, and analytics information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Connect truckers with shipping jobs
• Verify your identity and credentials
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and provide content and features relevant to your interests

4. Sharing of Information

We may share your information with:

• Shipping Companies: When you apply for a job, your profile information and credentials are shared with the shipping company offering the job.
• Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If Truxlo is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Choices

You have several choices regarding the use of your information:

• Account Information: You can update your account information at any time through the app settings.
• Location Information: You can control the app's access to your location through your device settings.
• Marketing Communications: You can opt out of receiving promotional emails by following the instructions in those emails.
• Data Deletion: You can request deletion of your account and personal information by contacting us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@truxlo.com.